Privacy Policy for Clarity Writers

At Clarity Writers, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including those accessed through platforms like Upwork and Fiverr.

1. Information We Collect

We collect information in the following ways:

• Personal Information: When you contact us or hire us through Upwork or Fiverr, we may collect your name, email address, business name, payment details, and any other necessary information to fulfill the service.

• Cookies: We may use cookies to enhance your browsing experience, track analytics, and improve our website's functionality.

• Communication Data: Any communication between Clarity Writers and you, including emails, chats, or interactions on platforms like Upwork and Fiverr, may be stored for customer support and service quality purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: We use your personal information to deliver the freelance writing services you've requested, whether through direct contact or platforms like Upwork or Fiverr.

• Communication: We may send updates, promotional offers, or service-related notifications. If you prefer not to receive these, you can opt out at any time.

• Improving Our Services: Your feedback helps us enhance our offerings, whether it’s through our direct website services or our work on Upwork and Fiverr projects.

• Compliance with Legal Obligations: We may use your data to comply with applicable laws and regulations.

3. Third-Party Platforms

While most of our interactions happen directly through our website, we also offer our services via Upwork and Fiverr. When you engage us through these platforms, your interactions are subject to their respective terms of service and privacy policies, which we recommend you review separately.

• Upwork: If you hire us through Upwork, we collect data through the Upwork platform’s secure interface. This includes project details, feedback, and any correspondence directly through the platform.

• Fiverr: Similarly, when working through Fiverr, we will adhere to the platform’s privacy protocols and may collect the information required to deliver your project successfully.

4. How We Protect Your Information

We implement a variety of security measures to ensure that your personal information is protected when you use our services. All sensitive information is transmitted via secure channels, and we store your data with encryption techniques to minimize the risk of unauthorized access.

5. Your Rights

You have the right to:

• Access: You may request a copy of your personal data that we hold.

• Rectification: If your information is inaccurate or incomplete, you can request corrections.

• Deletion: You may request that we delete your data, provided it’s not necessary for legal or business purposes.

To exercise these rights, please contact us directly.

6. How Long We Retain Your Data

We will retain your personal data for as long as necessary to provide our services or comply with legal obligations. If you’ve engaged us through Upwork or Fiverr, we may retain records related to your projects according to the platform’s retention policies.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us via email or our contact page.