Privacy Policy

Privacy Policy for Clarity Writers

At Clarity Writers, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including through platforms such as Upwork and Fiverr.

1. Information We Collect

We collect information in the following ways:

• Personal Information: When you reach out to us or hire our services, we may collect personal details like your name, email address, business name, payment information, and any other information needed to provide our services effectively.
  
  

• Cookies: We may use cookies to enhance your experience on our website, track user behavior, and improve our service offerings.
  
  

• Communication Data: We store communications between you and Clarity Writers, including emails, messages, and any other interactions on platforms like Upwork and Fiverr, to ensure top-notch customer service.
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: Your personal information helps us deliver the services you’ve requested, whether via direct communication or through platforms such as Upwork or Fiverr.
  
  

• Communication: We may send you service updates, promotional offers, or customer-related notifications. You can opt out of these communications at any time by following the unsubscribe instructions.
  
  

• Improvement of Services: Your feedback enables us to continually enhance the quality of our offerings, whether on our website or via our work on freelance platforms.
  
  

• Legal Compliance: We may use your data to comply with relevant laws and regulations.
  
  

3. Third-Party Platforms

While most interactions occur directly through our website, we also operate on third-party platforms like Upwork and Fiverr. When engaging with us on these platforms, you are also subject to their respective terms of service and privacy policies, which we encourage you to review.

• Upwork: When hired through Upwork, we collect necessary project and communication details through Upwork’s secure platform.
  
  

• Fiverr: Similarly, when working via Fiverr, we adhere to the platform’s privacy guidelines and collect data required to complete your project.
  
  

4. How We Protect Your Information

We implement robust security measures to protect your personal data. All sensitive information is transmitted through secure channels, and we encrypt data to minimize the risk of unauthorized access.

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data we hold.
  
  

• Rectification: Request corrections to any inaccurate or incomplete information.
  
  

• Deletion: Ask for your data to be deleted, unless it's required for legal or business purposes.
  
  

To exercise your rights, please contact us directly.

6. Data Retention

We retain your personal information for as long as necessary to provide our services or comply with legal obligations. If you've worked with us via Upwork or Fiverr, we will retain project-related data according to the platform’s data retention policies.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted here, and the “Last Updated” date will reflect the most recent revision. We recommend reviewing this policy periodically for updates.

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us through email or our contact page.